FAQs

What are the storage servers supported by FTP Attachments®?
FTP Attachments® supports below storage servers  FTP Server SFTP Server Local Hard disk of the Application Server Amazon S3.
Fri, 3 Jan, 2014 at 6:50 PM
How does Hosted mode differ from Standalone mode?
FTP Attachments® is an ASP .NET application which runs on Windows server having IIS.  Hosted mode application is hosted by Enzigma on Enzigma ser...
Mon, 26 Oct, 2015 at 11:13 AM
Can we install FTP Attachments® on any FTP server?
FTP Attachments® is an ASP .NET based application and needs to be installed on a Windows Server having IIS which supports ASP.NET. Once installed it can use...
Mon, 7 Jul, 2014 at 2:30 PM
Which editions of Salesforce are supported by FTP Attachments®?
FTP Attachments® supports below edition of Salesforce.  Professional Edition  Enterprise Edition  Unlimited edition   Developer Edit...
Wed, 24 Aug, 2016 at 9:58 AM
From where can I download FTP Attachments® on my Application Server?
One can download latest Standalone version of FTP Attachments® from http://www.enzigma.com/downloads/standalone.sforce.zip  
Fri, 3 Jan, 2014 at 6:56 PM
What all additional features are provided in FTP Attachments® Pro?
FTP Attachments® Pro differ from Basic version by providing following features - Maintain Document version. Access history of all attachments. Res...
Mon, 6 Jan, 2014 at 1:20 PM
Can we migrate existing Salesforce attachments to our FTP/SFTP server?
FTP Attachments® Migrator is a Web based tool which can migrate existing Salesforce Attachments to FTP Attachments® with just few clicks. It automatically m...
Tue, 4 Feb, 2014 at 10:59 AM
Can we use multiple storage servers?
Yes, Our Additional Storage Server feature enables you to store your attachments on different Storage servers depending on which record file is being attach...
Tue, 4 Feb, 2014 at 11:01 AM
What is Custom Link Manager?
FTP Attachments® configuration requires creation of various Custom links on your Salesforce object. Custom Link Manager will serve the purpose of creating C...
Thu, 29 Jan, 2015 at 8:44 PM
I am getting this error "Your Salesforce account has more Active users than number of users for which you have licensed this application". What should I do?
This error indicates that you have exceeded the count of Salesforce/Force.com users for which you have purchased the license. You need to purchase additiona...
Tue, 4 Feb, 2014 at 11:05 AM